Managed IT support service
Computer support service that will save you time and money by making your computer network run more smoothly
We are a Certified Microsoft Partner and experts in maintaining Microsoft Small Business Server (SBS) networks. We help our customers to improve productivity and make efficiency savings with a smooth running network. Read how we can help you with The Carefree Network Service:
Top 10 reasons to choose The Carefree Network Service
- We pro-actively monitor your Small Business Server and take action to ensure its smooth running.
- Our network engineers are all Microsoft certified experts who have passed their exams.
- We are a Certified Microsoft Partner with access to in-depth Microsoft technical support.
- We provide you with monthly reports on the health of your network and its use by users.
- We provide a comprehensive written service agreement with no hidden costs.
- We provide three flexible levels of service to suit your needs. As your business grows you can easily move up the levels or we can tailor one specifically to your needs.
- We can support your critical Sage business applications on your network.
- You only have one number to call for help with IT issues.
- We deliver a professional local service - so that you are not struggling to speak to people in India.
- We free up your resource so that your team can focus on serving your customers.
Network maintenance is too important to be left to chance
Network problems can be caused by viruses, security breaches, overworked servers or misuse of equipment and always impact hugely on productivity and profit. Whilst it is impossible to protect against every eventuality we can help you avoid the great majority of them through The Carefree Network Service. The Carefree Network Service provides you with the peace-of-mind of knowing that our Microsoft experts are securely monitoring your network to spot and fix problems before they have an impact on your business. The benefits to your business include:
- Improved network performance.
- Happier staff since they don't have to battle with IT problems as they can phone a friend (us).
- Greater staff productivity.
- Improved use of network resources.
- Improved network security.
- Improved business continuity.
- More time to yourself to focus on the business issues that drive your profit.
Business Cohesion your professional local IT provider
What sets us apart from our competitors is that we are local and keep things personal. Your business is unique and we take time to understand your goals and requirements. We deliver a high standard of service that includes:
- The knowledge, experience and commitment to achieve the results you want.
- We will always agree with you a capped fee for labour associated with a particular task before work starts.
- Our engineers will ask you to complete a Site Visit Record upon completion of a task allowing you to check that all tasks have been completed.
- Our engineers will always seek your approval to implement a solution that will result in charges to you before work starts.
- Our engineers will always tidy up after themselves.
- You get to pay monthly by hassle free direct debit.
- We are trustworthy and, unlike our competitors, transparent with our fees - so that you know you are getting the service at an honest price.
Read more about the options available to you in The Carefree Network Service and the associated costs.
If you feel that a managed IT support service is not yet appropriate to your business then look at how we can support you with a Pay-As-You-Go computer support service.
We add value with additional services
We have experts and solutions to help you with much more than running smooth networks. In addition we can help you with:
- Legal compliance for email archiving and managing HR.
- Running a sales database.
- Internet marketing through websites, email campaigns and pay-per-click.
- Selling online.
- IT training.
- IT finance options to get the IT solution you need today!
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